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Consumer Protection Law - May/June 2010 (New) 5YDC

Question Type Question  
Short Consumerism
Short Product liability
Short AGMARK
Short Doctrine of Caveat Emptor
Short District Forum
Short Consumer protection councils
Short Bureau of Indian Standards
Short Vexation complaints
Long Define Consumer. Discuss the rights of consumer.
Long What is meant by "Deficiency in service"? Discuss with the help of decided cases.
Long What are unfair trade practices?
Long What are the remedies provided to affected consumers under the Consumer Protection Act?
Problem A young child was taken to a private hospital by parents and was treated by a doctor. The child suffered irreparable damage to his brain due to the negligence of doctor in administering an injection. Parents filed a complaint under the Consumer Protection Act. Can they succeed? Discuss.
Problem "X" purchased a computer to use it in his shop. There is a defect in the computer. Can "X" file a complaint before consumer forum? Discuss.
Problem A husband purchased a hot water bottle from a shop. It was used by his wife. When it was filled with hot water, it broke into pieces causing injury to her? Decide whether she is consumer or not.
Problem Employees of a bank went on strike for a period of 15 days. As a result customers of the Bank were deprived of using their money. Is it deficiency in service? Decide and give reasons.
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